Tenant Fees

Permitted Charges in accordance with the Renting Homes (Fees etc.) (Wales) Act 2019

Under the terms of the Tenant Fee Act if you enter into an Assured Shorthold Tenancy, the payments which may apply will be as follows:


TENANCY DEPOSIT: 5-6 weeks depending upon the rental amount

NB. First Month’s Rent & Tenancy Deposit are due in cleared funds prior to the handover of the property.

EARLY TERMINATION: When requested by the tenant: This charge is to cover the financial loss experienced by the landlord between lets or up to the end of the end of the contractual period, a charge not exceeding that amount.


DEFAULT CHARGE FOR LATE PAYMENT OF RENT: Limited to interest charged at 3% above Bank of England base rate, when rent is more than 14 days late.

LOST KEY’S OR OTHER SECURITY DEVICES’S: Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s) plus the agent’s costs in obtaining any necessary permissions, sourcing providers and travel costs which will be charged at £10.00 (inc. VAT).

If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other person/s requiring keys will be charged to the tenant.

UTILITIES, COMMUNICATION SERVICES, TV LICENCE & COUNCIL TAX: Subject to the contract if it is required under a tenancy agreement and made in respect of the dwelling. Any initial Monies will be confirmed and must be paid by bank transfer or cleared funds.

MISSED APPOINTMENTS: - £25 (inclusive of vat) such as but not limited to a landlord/agent arranging with a tenant for a contractor to carry out remedial work at the property and a tenant subsequently refusing entry, or not being home to allow entry, resulting in charges to the landlord.

AVOIDABLE OR PURPOSEFUL DAMAGE TO PROPERTY: Damage to a property or its contents caused by neglect, careless or wilful behaviour by the tenant or visitors to the tenant (equivalent to cost incurred to remedy)